Our cloud provider confirmed issues on their end: further details can be found on [Network] Increased internet network latencies and packet loss

We confirmed that our fix resolved the problem. Apologies for the inconvenience.

We will run some additional investigation to find out how we can prevent the ingress problem in the future.

We have successfully deployed the new ingress cluster and are now monitoring the system to make sure everything works as expected. We will provide an update once we can confirm our fix is effective.

We have identified a problem with one of our ingress clusters and are now trying to re-route the traffic. We will provide another update once the fix is rolled out.